Correct Contact Email Address

[expired user #8470]'s profile image [expired user #8470] posted 9 years ago in General Permalink
First, I'd like to thank the developers for the work they've done on this very well-polished tool. I use it regularly, and am happy to support further development.

I sent in a donation via PayPal today. I then sent a follow-up email to the email address associated with the PayPal account, but that email bounced back to me as undeliverable - 'The email account that you tried to reach does not exist.'

Is there an official contact email address that works? If so, could one of the admins either post it here or send it to me at the email address associated with my account?

Thanks,
Kurt
ansgar's profile image ansgar posted 9 years ago Permalink
Hm, what was the exact email address to which you sent the follow up?

See the imprint page for my valid address.
[expired user #8470]'s profile image [expired user #8470] posted 9 years ago Permalink
Hi Ansgar,

Following is a straight copy/paste from the bounce message I received:

Delivery to the following recipient failed permanently:

ansgar.becker@gmail.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain gmail.com by gmail-smtp-in.l.google.com. [2a00:1450:400c:c05::1a].

The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces.
ansgar's profile image ansgar posted 9 years ago Permalink
Hm, that's an old email address from me, which is offline since half a year. That's odd. In Paypal, I see the configured button is using a different, valid address. However, please use the email from the imprint page.

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